Contact Us
CONTACT & CUSTOMER SUPPORT · RONG MAY
Contact Rong May Glass Bridge Ticket Support
Get help with ticket bookings, order confirmations, QR e-tickets, and questions before, during or after your visit to Sa Pa. Contact our team for assistance.
Get in Touch
Hotline / Zalo / WhatsApp: +84 969 15 8878
Ticket support email: ticket@vecaukinhrongmay.com
Support hours: 8:00 AM–10:00 PM daily (Vietnam time).
Office: 031 Cau May Street, Sa Pa, Lao Cai, Vietnam.
Send a Support Request
Tell us how we can help. If you have already booked, include your order number, visit date and a brief description of the issue. Never share one-time passwords, account passwords or payment card details.
Ticket Support Office Location
The map below shows our ticket-support office at 031 Cau May Street, Sa Pa. It is not the attraction entrance. Contact us if you need directions to Rong May Glass Bridge.
After-Booking Support
Haven’t received your QR e-ticket? Check your inbox and spam folder, then contact us with your order number.
Need to change your visit date or ticket details? Contact us before your visit. Any changes depend on ticket conditions and confirmation from the issuing provider. See our E-Ticket Delivery, Changes, Cancellations and Refunds Policy.
Payment issue or complaint? Send your order number and relevant proof of payment if available. Do not share sensitive card information.
Ticket Distributor Information
Thinh Vuong Sa Pa One Member Limited Liability Company
Tax ID: 5300813196
Address: 031 Cau May Street, Sa Pa, Lao Cai, Vietnam
Hotline / Zalo / WhatsApp: +84 969 15 8878
Email: ticket@vecaukinhrongmay.com
We are an independent ticket distributor and customer-support provider, not the operator of Rong May Glass Bridge.
