{"id":13720,"date":"2026-10-14T14:34:28","date_gmt":"2026-10-14T07:34:28","guid":{"rendered":"https:\/\/vecaukinhrongmay.com\/?page_id=13720"},"modified":"2026-10-15T14:37:57","modified_gmt":"2026-10-15T07:37:57","slug":"ticket-verification-policy","status":"publish","type":"page","link":"https:\/\/vecaukinhrongmay.com\/en\/ticket-verification-policy\/","title":{"rendered":"Ticket Verification Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13720\" class=\"elementor elementor-13720 elementor-13134\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-467e1b12 e-flex e-con-boxed e-con e-parent\" data-id=\"467e1b12\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-252b41b5 elementor-widget elementor-widget-text-editor\" data-id=\"252b41b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>CUSTOMER POLICIES \u00b7 RONG MAY<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7581f89f elementor-widget elementor-widget-heading\" data-id=\"7581f89f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Ticket Verification and Confirmation Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cc8d306 elementor-widget elementor-widget-text-editor\" data-id=\"7cc8d306\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Information for customers booking tickets at vecaukinhrongmay.com. Please read before completing your purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-605a541c e-flex e-con-boxed e-con e-parent\" data-id=\"605a541c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a51e54e elementor-widget elementor-widget-heading\" data-id=\"5a51e54e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Review before purchase<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-325ed90e elementor-widget elementor-widget-text-editor\" data-id=\"325ed90e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Before payment, customers can review ticket category, date, quantity, price, included services and applicable restrictions. Please verify all details carefully.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-570d9b5a e-flex e-con-boxed e-con e-parent\" data-id=\"570d9b5a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6190984d elementor-widget elementor-widget-heading\" data-id=\"6190984d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Verify your E-ticket<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ec6dffe elementor-widget elementor-widget-text-editor\" data-id=\"4ec6dffe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Immediately after delivery, compare the E-ticket with the booking confirmation, including visit date, ticket type, number of visitors and booking or QR reference.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7cd52ce5 e-flex e-con-boxed e-con e-parent\" data-id=\"7cd52ce5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64ee07b3 elementor-widget elementor-widget-heading\" data-id=\"64ee07b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Incorrect details or scanning problems<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c10c9e2 elementor-widget elementor-widget-text-editor\" data-id=\"1c10c9e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Provide the order reference, E-ticket and a description of the problem. We will check with the ticketing system and attraction operator and, where appropriate, arrange correction or replacement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7249c4be e-flex e-con-boxed e-con e-parent\" data-id=\"7249c4be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6caf3d7d elementor-widget elementor-widget-heading\" data-id=\"6caf3d7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Scope of ticket benefits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7182578f elementor-widget elementor-widget-text-editor\" data-id=\"7182578f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The ticket covers only the services stated on the product page and E-ticket. Adventure activities and optional services are not automatically included; separate tickets may need to be purchased at the attraction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d151b36 e-flex e-con-boxed e-con e-parent\" data-id=\"2d151b36\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2bedefd1 elementor-widget elementor-widget-heading\" data-id=\"2bedefd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Protecting your QR code<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73e7d617 elementor-widget elementor-widget-text-editor\" data-id=\"73e7d617\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Keep your QR code private. If you suspect it has been exposed or used without permission, contact support promptly so we can investigate its status.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e5d0e6d e-flex e-con-boxed e-con e-parent\" data-id=\"4e5d0e6d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b14901 elementor-widget elementor-widget-heading\" data-id=\"1b14901\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Operating conditions and service limits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f7fb38f elementor-widget elementor-widget-text-editor\" data-id=\"6f7fb38f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>An admission ticket does not automatically include adventure games, external transport, meals or other add-ons. Separate activities may have their own operating conditions, eligibility requirements and counter-purchase procedures.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7741f636 e-flex e-con-boxed e-con e-parent\" data-id=\"7741f636\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30775d91 elementor-widget elementor-widget-heading\" data-id=\"30775d91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Verification at the entrance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23aa7811 elementor-widget elementor-widget-text-editor\" data-id=\"23aa7811\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Present a valid QR code or E-ticket at the ticket checkpoint. If scanning fails, contact attraction staff and our support team with the booking reference. Do not assume that a screenshot of an unconfirmed order is a valid ticket.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-743c400b e-flex e-con-boxed e-con e-parent\" data-id=\"743c400b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48a85db0 elementor-widget elementor-widget-heading\" data-id=\"48a85db0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Lost, exposed or misused tickets<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f832ff6 elementor-widget elementor-widget-text-editor\" data-id=\"1f832ff6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A QR code may be valid for a single entry. Avoid public sharing. Replacement depends on whether the original ticket has been redeemed and on the ticket issuer\u2019s rules.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71e82950 e-flex e-con-boxed e-con e-parent\" data-id=\"71e82950\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4da1fec0 elementor-widget elementor-widget-heading\" data-id=\"4da1fec0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Website operator<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3264730e elementor-widget elementor-widget-text-editor\" data-id=\"3264730e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Thinh Vuong Sa Pa One Member Company Limited<\/strong><br>Tax ID: 5300813196<br>Address: 031 Cau May Street, Sa Pa Ward, Lao Cai Province, Vietnam<br>Hotline \/ Zalo \/ WhatsApp: <a href='tel:+84969158878'>+84 969 158 878<\/a><br>Email: <a href='mailto:ticket@vecaukinhrongmay.com'>ticket@vecaukinhrongmay.com<\/a><br>Website: <a href='https:\/\/vecaukinhrongmay.com'>vecaukinhrongmay.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17e5d0e e-flex e-con-boxed e-con e-parent\" data-id=\"17e5d0e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-197d9931 elementor-widget elementor-widget-heading\" data-id=\"197d9931\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Related policies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7772c46c elementor-widget elementor-widget-text-editor\" data-id=\"7772c46c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/vecaukinhrongmay.com\/en\/terms-of-use\/\">Terms of Use<\/a> &nbsp;\u2022&nbsp; <a href=\"https:\/\/vecaukinhrongmay.com\/en\/privacy-policy\/\">Privacy Policy<\/a> &nbsp;\u2022&nbsp; <a href=\"https:\/\/vecaukinhrongmay.com\/en\/payment-policy\/\">Payment Policy<\/a> &nbsp;\u2022&nbsp; <a href=\"https:\/\/vecaukinhrongmay.com\/en\/e-ticket-delivery-policy\/\">E-ticket Delivery<\/a> &nbsp;\u2022&nbsp; <a href=\"https:\/\/vecaukinhrongmay.com\/en\/ticket-verification-policy\/\">Ticket Verification<\/a> &nbsp;\u2022&nbsp; <a href=\"https:\/\/vecaukinhrongmay.com\/en\/ticket-date-change-policy\/\">Date &#038; Details Changes<\/a> &nbsp;\u2022&nbsp; <a href=\"https:\/\/vecaukinhrongmay.com\/en\/cancellation-and-refund-policy\/\">Cancellation &#038; Refunds<\/a> &nbsp;\u2022&nbsp; <a href=\"https:\/\/vecaukinhrongmay.com\/en\/complaint-resolution-policy\/\">Complaints<\/a> &nbsp;\u2022&nbsp; <a href=\"https:\/\/vecaukinhrongmay.com\/en\/help-center\/\">Help Center<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CUSTOMER POLICIES \u00b7 RONG MAY Ticket Verification and Confirmation Policy Information for customers booking tickets at vecaukinhrongmay.com. Please read before completing your purchase. 1. Review before purchase Before payment, customers can review ticket category, date, quantity, price, included services and applicable restrictions. Please verify all details carefully. 2. Verify your E-ticket Immediately after delivery, compare [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13720","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/vecaukinhrongmay.com\/en\/wp-json\/wp\/v2\/pages\/13720","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vecaukinhrongmay.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vecaukinhrongmay.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vecaukinhrongmay.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vecaukinhrongmay.com\/en\/wp-json\/wp\/v2\/comments?post=13720"}],"version-history":[{"count":5,"href":"https:\/\/vecaukinhrongmay.com\/en\/wp-json\/wp\/v2\/pages\/13720\/revisions"}],"predecessor-version":[{"id":13937,"href":"https:\/\/vecaukinhrongmay.com\/en\/wp-json\/wp\/v2\/pages\/13720\/revisions\/13937"}],"wp:attachment":[{"href":"https:\/\/vecaukinhrongmay.com\/en\/wp-json\/wp\/v2\/media?parent=13720"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}