{"id":7095,"date":"2023-06-07T10:37:15","date_gmt":"2023-06-07T03:37:15","guid":{"rendered":"https:\/\/vecaukinhrongmay.com\/dieu-khoan-su-dung\/"},"modified":"2026-01-22T14:14:46","modified_gmt":"2026-01-22T07:14:46","slug":"dieu-khoan-su-dung","status":"publish","type":"page","link":"https:\/\/vecaukinhrongmay.com\/en\/dieu-khoan-su-dung\/","title":{"rendered":"WEBSITE POLICIES &amp; TERMS OF USE"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7095\" class=\"elementor elementor-7095 elementor-4896\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-494766ea elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"494766ea\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-330badf3\" data-id=\"330badf3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6856c56 elementor-widget elementor-widget-breadcrumbs\" data-id=\"6856c56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Trang ch\u1ee7<\/span><\/p><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6ffa20 elementor-widget elementor-widget-heading\" data-id=\"a6ffa20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">WEBSITE POLICIES &amp; TERMS OF USE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-461546b e-n-tabs-none elementor-widget elementor-widget-n-tabs\" data-id=\"461546b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"73487467\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-734874671\" data-tab-title-id=\"e-n-tab-title-734874671\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-734874671\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t<span class=\"e-n-tab-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-credit-card\"><\/i>\t\t\t<i aria-hidden=\"true\" class=\"far fa-credit-card\"><\/i>\t\t<\/span>\n\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tPayment Policy\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-734874672\" data-tab-title-id=\"e-n-tab-title-734874672\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-734874672\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t<span class=\"e-n-tab-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-truck\"><\/i>\t\t\t<i aria-hidden=\"true\" class=\"fas fa-truck\"><\/i>\t\t<\/span>\n\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tDelivery Policy\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-734874673\" data-tab-title-id=\"e-n-tab-title-734874673\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-734874673\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t<span class=\"e-n-tab-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fab fa-creative-commons-sa\"><\/i>\t\t\t<i aria-hidden=\"true\" class=\"fab fa-creative-commons-sa\"><\/i>\t\t<\/span>\n\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tInspection, Exchange &amp; Refund Policy\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-734874674\" data-tab-title-id=\"e-n-tab-title-734874674\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-734874674\" style=\"--n-tabs-title-order: 4;\">\n\t\t\t\t\t<span class=\"e-n-tab-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-lock\"><\/i>\t\t\t<i aria-hidden=\"true\" class=\"fas fa-lock\"><\/i>\t\t<\/span>\n\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tPrivacy Policy\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-734874671\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-734874671\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-b4acaa5 e-con-full e-flex e-con e-child\" data-id=\"b4acaa5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d4dafcc e-flex e-con-boxed e-con e-child\" data-id=\"d4dafcc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cfe3c18 elementor-widget elementor-widget-text-editor\" data-id=\"cfe3c18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\" data-start=\"304\" data-end=\"482\">To ensure maximum convenience and fast processing, customers booking tickets on <strong data-start=\"384\" data-end=\"408\">vecaukinhrongmay.com<\/strong> can make payments online via the <strong data-start=\"442\" data-end=\"450\">9Pay<\/strong> and <strong data-start=\"455\" data-end=\"464\">PayOS<\/strong> payment gateways.<\/p><p style=\"text-align: justify;\" data-start=\"484\" data-end=\"747\">Immediately after we receive your successful payment through the above methods, we will send a confirmation email to verify your booking information and support the ticket delivery process in accordance with the agreed terms or direct agreement with the customer.<\/p><p style=\"text-align: justify;\" data-start=\"749\" data-end=\"923\">If the committed delivery time has passed and you have not yet received your ticket code, please contact our hotline at <strong data-start=\"869\" data-end=\"888\">+84 969 15 8878<\/strong> for prompt assistance and support.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-734874672\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-734874672\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-0d52f9f e-con-full e-flex e-con e-child\" data-id=\"0d52f9f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7685119 e-flex e-con-boxed e-con e-child\" data-id=\"7685119\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e12ab6 elementor-widget elementor-widget-text-editor\" data-id=\"9e12ab6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"214\" data-end=\"440\">When customers purchase tickets on <strong data-start=\"249\" data-end=\"273\">vecaukinhrongmay.com<\/strong>, the <strong data-start=\"279\" data-end=\"316\">Rong May Glass Bridge ticket code<\/strong> will be sent to the email address provided during checkout <strong data-start=\"376\" data-end=\"397\">within 10 minutes<\/strong> after the order is successfully completed.<\/p><p data-start=\"442\" data-end=\"790\">If the committed delivery time has passed and the customer has not received the ticket code, or if the customer encounters any issues or has feedback\/complaints related to service quality, please contact <strong data-start=\"646\" data-end=\"667\">vecaptreosapa.com<\/strong> via the hotline <strong data-start=\"684\" data-end=\"703\">+84 969 15 8878<\/strong> or send an email to <strong data-start=\"724\" data-end=\"755\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"726\" data-end=\"753\">ticket@vecaukinhrongmay.com<\/a><\/strong> for prompt assistance and support.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-734874673\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-734874673\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-271b393 e-con-full e-flex e-con e-child\" data-id=\"271b393\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f7c5512 e-flex e-con-boxed e-con e-child\" data-id=\"f7c5512\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ccc0396 elementor-widget elementor-widget-text-editor\" data-id=\"ccc0396\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: justify;\" data-start=\"265\" data-end=\"299\"><strong data-start=\"268\" data-end=\"299\">A. Ticket Inspection Policy<\/strong><\/h2><p style=\"text-align: justify;\" data-start=\"301\" data-end=\"402\">Before making payment, customers have the right to review the ticket details and service information.<\/p><p style=\"text-align: justify;\" data-start=\"404\" data-end=\"643\">After a successful booking, customers will receive their tickets via email. Customers are advised to carefully check the <strong data-start=\"525\" data-end=\"575\">ticket type, quantity, and related information<\/strong> to ensure accuracy in accordance with the purchased and paid order.<\/p><p style=\"text-align: justify;\" data-start=\"645\" data-end=\"862\">In case of any discrepancies, customers must notify the management team of <strong data-start=\"720\" data-end=\"768\">Rong May Glass Bridge Ticket Booking Website<\/strong> (vecaukinhrongmay.com) for timely adjustment and resolution within the following time limits:<\/p><ul style=\"text-align: justify;\" data-start=\"864\" data-end=\"1218\"><li data-start=\"864\" data-end=\"1090\"><p data-start=\"866\" data-end=\"1090\"><strong data-start=\"866\" data-end=\"948\">For tickets purchased more than 24 (twenty-four) hours before the date of use:<\/strong><br data-start=\"948\" data-end=\"951\" \/>Within <strong data-start=\"960\" data-end=\"981\">15 (fifteen) days<\/strong> from the date of receiving the ticket, and <strong data-start=\"1025\" data-end=\"1089\">at least 24 (twenty-four) hours before the ticket usage date<\/strong>.<\/p><\/li><li data-start=\"1092\" data-end=\"1218\"><p data-start=\"1094\" data-end=\"1218\"><strong data-start=\"1094\" data-end=\"1175\">For tickets purchased within 24 (twenty-four) hours prior to the date of use:<\/strong><br data-start=\"1175\" data-end=\"1178\" \/>Immediately upon receiving the ticket.<\/p><\/li><\/ul><p style=\"text-align: justify;\" data-start=\"1220\" data-end=\"1429\">After the above time limits, if no notification is received from the customer, the <strong data-start=\"1303\" data-end=\"1351\">Rong May Glass Bridge Ticket Booking Website<\/strong> reserves the right to refuse any request for ticket adjustment or processing.<\/p><p style=\"text-align: justify;\" data-start=\"1431\" data-end=\"1684\">If customers experience any difficulties or have feedback\/complaints related to service quality, please contact the <strong data-start=\"1547\" data-end=\"1595\">Rong May Glass Bridge Ticket Booking Website<\/strong> via hotline <strong data-start=\"1608\" data-end=\"1627\">+84 969 15 8878<\/strong> or email <strong data-start=\"1637\" data-end=\"1668\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1639\" data-end=\"1666\">ticket@vecaukinhrongmay.com<\/a><\/strong> for assistance.<\/p><hr data-start=\"1686\" data-end=\"1689\" \/><h2 style=\"text-align: justify;\" data-start=\"1691\" data-end=\"1740\"><strong data-start=\"1694\" data-end=\"1740\">B. Conditions for Ticket Exchange \/ Refund<\/strong><\/h2><p style=\"text-align: justify;\" data-start=\"1742\" data-end=\"1920\"><strong data-start=\"1742\" data-end=\"1766\">vecaukinhrongmay.com<\/strong> supports ticket exchange and refunds for <strong data-start=\"1808\" data-end=\"1826\">unused tickets<\/strong>, provided that customers notify us <strong data-start=\"1862\" data-end=\"1919\">before 5:00 PM on the usage date stated on the ticket<\/strong>.<\/p><p style=\"text-align: justify;\" data-start=\"1922\" data-end=\"2051\">After this deadline, the <strong data-start=\"1947\" data-end=\"1995\">Rong May Glass Bridge Ticket Booking Website<\/strong> will <strong data-start=\"2001\" data-end=\"2050\">refuse to process ticket exchanges or refunds<\/strong>.<\/p><hr data-start=\"2053\" data-end=\"2056\" \/><h2 style=\"text-align: justify;\" data-start=\"2058\" data-end=\"2129\"><strong data-start=\"2061\" data-end=\"2129\">C. Notification and Processing Time for Ticket Exchange \/ Refund<\/strong><\/h2><ul style=\"text-align: justify;\" data-start=\"2131\" data-end=\"2686\"><li data-start=\"2131\" data-end=\"2372\"><p data-start=\"2133\" data-end=\"2372\"><strong data-start=\"2133\" data-end=\"2153\">Ticket Exchange:<\/strong><br data-start=\"2153\" data-end=\"2156\" \/>When a ticket exchange is required, customers should notify our staff to submit an exchange request. After verifying the ticket status, we will process the ticket exchange <strong data-start=\"2330\" data-end=\"2371\">directly at the park within 5 minutes<\/strong>.<\/p><\/li><li data-start=\"2374\" data-end=\"2686\"><p data-start=\"2376\" data-end=\"2686\"><strong data-start=\"2376\" data-end=\"2394\">Ticket Refund:<\/strong><br data-start=\"2394\" data-end=\"2397\" \/>In case of ticket refunds due to park or infrastructure closure, the <strong data-start=\"2468\" data-end=\"2516\">Rong May Glass Bridge Ticket Booking Website<\/strong> will contact customers to process the refund <strong data-start=\"2562\" data-end=\"2588\">within 03 (three) days<\/strong> from the time customers receive official notice of the closure from the park or service provider.<\/p><\/li><\/ul><p style=\"text-align: justify;\" data-start=\"2688\" data-end=\"2965\">If customers do not receive the exchanged ticket or refund support within the above timeframe, please contact our hotline <strong data-start=\"2810\" data-end=\"2829\">+84 969 15 8878<\/strong> for assistance.<br data-start=\"2845\" data-end=\"2848\" \/>We aim to ensure that our sales policies provide customers with confidence and peace of mind when purchasing tickets.<\/p><hr data-start=\"2967\" data-end=\"2970\" \/><h2 style=\"text-align: justify;\" data-start=\"2972\" data-end=\"3014\"><strong data-start=\"2975\" data-end=\"3014\">D. Ticket Exchange \/ Refund Methods<\/strong><\/h2><ul style=\"text-align: justify;\" data-start=\"3016\" data-end=\"3640\"><li data-start=\"3016\" data-end=\"3317\"><p data-start=\"3018\" data-end=\"3317\"><strong data-start=\"3018\" data-end=\"3045\">Ticket Exchange Method:<\/strong><br data-start=\"3045\" data-end=\"3048\" \/>The <strong data-start=\"3054\" data-end=\"3102\">Rong May Glass Bridge Ticket Booking Website<\/strong> will support ticket replacement <strong data-start=\"3135\" data-end=\"3159\">directly at the park<\/strong>. If there is any price difference compared to the amount already paid, customers are required to complete the additional procedures <strong data-start=\"3292\" data-end=\"3316\">directly at the park<\/strong>.<\/p><\/li><li data-start=\"3319\" data-end=\"3640\"><p data-start=\"3321\" data-end=\"3640\"><strong data-start=\"3321\" data-end=\"3339\">Refund Method:<\/strong><br data-start=\"3339\" data-end=\"3342\" \/>The <strong data-start=\"3348\" data-end=\"3396\">Rong May Glass Bridge Ticket Booking Website<\/strong> will process refunds via <strong data-start=\"3422\" data-end=\"3470\">online payment methods through 9PAY or PAYOS<\/strong>.<br data-start=\"3471\" data-end=\"3474\" \/>Refunds will be returned to the <strong data-start=\"3508\" data-end=\"3564\">same account used for payment at the time of booking<\/strong> within <strong data-start=\"3572\" data-end=\"3583\">30 days<\/strong> from the date the refund is confirmed with the customer.<\/p><\/li><\/ul><p style=\"text-align: justify;\" data-start=\"3642\" data-end=\"3758\"><strong data-start=\"3642\" data-end=\"3651\">Note:<\/strong> All refund-related fees will be <strong data-start=\"3684\" data-end=\"3757\">covered and borne by the Rong May Glass Bridge Ticket Booking Website<\/strong>.<\/p><p style=\"text-align: justify;\" data-start=\"3760\" data-end=\"4001\">If customers have any feedback or complaints related to service quality, please contact the <strong data-start=\"3852\" data-end=\"3900\">Rong May Glass Bridge Ticket Booking Website<\/strong> via hotline <strong data-start=\"3913\" data-end=\"3932\">+84 969 15 8878<\/strong> or email <strong data-start=\"3942\" data-end=\"3973\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3944\" data-end=\"3971\">ticket@vecaukinhrongmay.com<\/a><\/strong> for support and resolution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-734874674\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-734874674\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\" elementor-element elementor-element-52d6ea4 e-flex e-con-boxed e-con e-child\" data-id=\"52d6ea4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8309420 e-con-full e-flex e-con e-child\" data-id=\"8309420\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d79c0e elementor-widget elementor-widget-text-editor\" data-id=\"1d79c0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: justify;\" data-start=\"220\" data-end=\"241\"><strong data-start=\"223\" data-end=\"241\">PRIVACY POLICY<\/strong><\/h2><h3 style=\"text-align: justify;\" data-start=\"243\" data-end=\"297\"><strong data-start=\"247\" data-end=\"297\">A. Purpose and Scope of Information Collection<\/strong><\/h3><p style=\"text-align: justify;\" data-start=\"299\" data-end=\"606\">The collection of customer information on <strong data-start=\"341\" data-end=\"365\">vecaukinhrongmay.com<\/strong> includes full name, email address, phone number, and other relevant details. These are mandatory information required for transactions on <strong data-start=\"504\" data-end=\"528\">vecaukinhrongmay.com<\/strong> and for us to contact customers to confirm orders and ensure consumer rights.<\/p><p style=\"text-align: justify;\" data-start=\"608\" data-end=\"769\">During the payment process on <strong data-start=\"638\" data-end=\"662\">vecaukinhrongmay.com<\/strong>, we only store details related to completed orders. <strong data-start=\"715\" data-end=\"768\">Customers\u2019 bank account information is not stored<\/strong>.<\/p><p style=\"text-align: justify;\" data-start=\"771\" data-end=\"1125\">Customers are responsible for safeguarding and storing all transaction-related information with <strong data-start=\"867\" data-end=\"891\">vecaukinhrongmay.com<\/strong> in their own email inboxes. In addition, customers must promptly notify <strong data-start=\"964\" data-end=\"988\">vecaukinhrongmay.com<\/strong> of any unauthorized use, abuse, security breaches, or third-party misuse of login credentials so that appropriate measures can be taken.<\/p><hr data-start=\"1127\" data-end=\"1130\" \/><h3 style=\"text-align: justify;\" data-start=\"1132\" data-end=\"1169\"><strong data-start=\"1136\" data-end=\"1169\">B. Scope of Information Usage<\/strong><\/h3><p style=\"text-align: justify;\" data-start=\"1171\" data-end=\"1227\">Customer information is used for the following purposes:<\/p><ul style=\"text-align: justify;\" data-start=\"1229\" data-end=\"2025\"><li data-start=\"1229\" data-end=\"1265\"><p data-start=\"1231\" data-end=\"1265\">Providing services to customers;<\/p><\/li><li data-start=\"1266\" data-end=\"1307\"><p data-start=\"1268\" data-end=\"1307\">Delivering ticket codes to customers;<\/p><\/li><li data-start=\"1308\" data-end=\"1461\"><p data-start=\"1310\" data-end=\"1461\">Sending notifications regarding interactions between customers and <strong data-start=\"1377\" data-end=\"1401\">vecaukinhrongmay.com<\/strong>, including promotions and customer appreciation programs;<\/p><\/li><li data-start=\"1462\" data-end=\"1530\"><p data-start=\"1464\" data-end=\"1530\">Contacting and resolving issues with customers in special cases;<\/p><\/li><li data-start=\"1531\" data-end=\"1664\"><p data-start=\"1533\" data-end=\"1664\">Customer personal information will <strong data-start=\"1568\" data-end=\"1575\">not<\/strong> be used for any purpose other than transaction-related verification and communication;<\/p><\/li><li data-start=\"1665\" data-end=\"2025\"><p data-start=\"1667\" data-end=\"2025\">In compliance with legal requirements, the Company shall cooperate and provide customer personal information upon request from judicial authorities, including procuracies, courts, or law enforcement agencies investigating legal violations. Apart from these cases, <strong data-start=\"1931\" data-end=\"2024\">no individual or organization is permitted to infringe upon customer personal information<\/strong>.<\/p><\/li><\/ul><hr data-start=\"2027\" data-end=\"2030\" \/><h3 style=\"text-align: justify;\" data-start=\"2032\" data-end=\"2069\"><strong data-start=\"2036\" data-end=\"2069\">C. Information Storage Period<\/strong><\/h3><p style=\"text-align: justify;\" data-start=\"2071\" data-end=\"2288\">Customer personal data will be stored until a deletion request is received. In all cases, customer personal information will be <strong data-start=\"2199\" data-end=\"2221\">strictly protected<\/strong> in accordance with the privacy policy of <strong data-start=\"2263\" data-end=\"2287\">vecaukinhrongmay.com<\/strong>.<\/p><hr data-start=\"2290\" data-end=\"2293\" \/><h3 style=\"text-align: justify;\" data-start=\"2295\" data-end=\"2376\"><strong data-start=\"2299\" data-end=\"2376\">D. Individuals or Organizations Authorized to Access Personal Information<\/strong><\/h3><p style=\"text-align: justify;\" data-start=\"2378\" data-end=\"2445\">Entities permitted to access customer personal information include:<\/p><ul style=\"text-align: justify;\" data-start=\"2447\" data-end=\"2683\"><li data-start=\"2447\" data-end=\"2493\"><p data-start=\"2449\" data-end=\"2493\"><strong data-start=\"2449\" data-end=\"2490\"><span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Th\u1ecbnh V\u01b0\u1ee3ng Sa Pa One\u2011Member Limited Liability Company<\/span><\/span><\/strong>;<\/p><\/li><li data-start=\"2494\" data-end=\"2585\"><p data-start=\"2496\" data-end=\"2585\">State authorities, when required for investigation purposes in accordance with the law;<\/p><\/li><li data-start=\"2586\" data-end=\"2683\"><p data-start=\"2588\" data-end=\"2683\">Parties involved in disputes (buyers and sellers) where the Company acts as a mediation entity.<\/p><\/li><\/ul><hr data-start=\"2685\" data-end=\"2688\" \/><h3 style=\"text-align: justify;\" data-start=\"2690\" data-end=\"2767\"><strong data-start=\"2694\" data-end=\"2767\">E. Address of the Entity Collecting and Managing Personal Information<\/strong><\/h3><p style=\"text-align: justify;\" data-start=\"2769\" data-end=\"2972\"><strong data-start=\"2769\" data-end=\"2827\">Th\u1ecbnh V\u01b0\u1ee3ng Sa Pa One-Member Limited Liability Company<\/strong><br data-start=\"2827\" data-end=\"2830\" \/>Address: No. 031 Cau May Street, Sa Pa Town, Lao Cai Province, Vietnam<br data-start=\"2900\" data-end=\"2903\" \/>Email: <strong data-start=\"2910\" data-end=\"2941\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2912\" data-end=\"2939\">ticket@vecaukinhrongmay.com<\/a><\/strong><br data-start=\"2941\" data-end=\"2944\" \/>Hotline: <strong data-start=\"2953\" data-end=\"2972\">+84 969 15 8878<\/strong><\/p><hr data-start=\"2974\" data-end=\"2977\" \/><h3 style=\"text-align: justify;\" data-start=\"2979\" data-end=\"3040\"><strong data-start=\"2983\" data-end=\"3040\">F. Means for Users to Access and Modify Personal Data<\/strong><\/h3><p style=\"text-align: justify;\" data-start=\"3042\" data-end=\"3217\">Customers have the right to review, update, modify, or request deletion of their personal information by contacting <strong data-start=\"3158\" data-end=\"3182\">vecaukinhrongmay.com<\/strong> to facilitate future transactions.<\/p><p style=\"text-align: justify;\" data-start=\"3219\" data-end=\"3431\">Customers may submit complaints regarding personal data breaches. Upon receiving such feedback, <strong data-start=\"3315\" data-end=\"3339\">vecaukinhrongmay.com<\/strong> will verify the information and, depending on the severity, take timely corrective actions.<\/p><hr data-start=\"3433\" data-end=\"3436\" \/><h3 style=\"text-align: justify;\" data-start=\"3438\" data-end=\"3485\"><strong data-start=\"3442\" data-end=\"3485\">G. Commitment to Personal Data Security<\/strong><\/h3><p style=\"text-align: justify;\" data-start=\"3487\" data-end=\"3750\">Customer personal information on <strong data-start=\"3520\" data-end=\"3544\">vecaukinhrongmay.com<\/strong> is <strong data-start=\"3548\" data-end=\"3572\">absolutely protected<\/strong> in accordance with our personal data protection policy. The collection and use of personal data are conducted only with customer consent, except where otherwise required by law.<\/p><p style=\"text-align: justify;\" data-start=\"3752\" data-end=\"3872\">We do not use, transfer, disclose, or provide customer personal information to any third party without customer consent.<\/p><p style=\"text-align: justify;\" data-start=\"3874\" data-end=\"4117\">In the event of a server security breach caused by hacking that results in the loss of customer personal data, <strong data-start=\"3985\" data-end=\"4009\">vecaukinhrongmay.com<\/strong> will promptly notify the competent authorities for investigation and inform affected customers accordingly.<\/p><p style=\"text-align: justify;\" data-start=\"4119\" data-end=\"4552\">The management of <strong data-start=\"4137\" data-end=\"4161\">vecaukinhrongmay.com<\/strong> requires customers registering or purchasing as members to provide accurate and complete personal information, including full name, contact address, email, and phone number, and to take legal responsibility for such information. <strong data-start=\"4391\" data-end=\"4415\">vecaukinhrongmay.com<\/strong> shall not be responsible for, nor resolve, any claims arising from inaccurate personal information provided at the time of registration.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Trang ch\u1ee7 WEBSITE POLICIES &amp; TERMS OF USE Payment Policy Delivery Policy Inspection, Exchange &amp; Refund Policy Privacy Policy To ensure maximum convenience and fast processing, customers booking tickets on vecaukinhrongmay.com can make payments online via the 9Pay and PayOS payment gateways. Immediately after we receive your successful payment through the above methods, we will [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7095","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/vecaukinhrongmay.com\/en\/api\/wp\/v2\/pages\/7095","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vecaukinhrongmay.com\/en\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vecaukinhrongmay.com\/en\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vecaukinhrongmay.com\/en\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vecaukinhrongmay.com\/en\/api\/wp\/v2\/comments?post=7095"}],"version-history":[{"count":13,"href":"https:\/\/vecaukinhrongmay.com\/en\/api\/wp\/v2\/pages\/7095\/revisions"}],"predecessor-version":[{"id":7112,"href":"https:\/\/vecaukinhrongmay.com\/en\/api\/wp\/v2\/pages\/7095\/revisions\/7112"}],"wp:attachment":[{"href":"https:\/\/vecaukinhrongmay.com\/en\/api\/wp\/v2\/media?parent=7095"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}